Last Updated: April 24, 2019
Tapatalk is designed to keep you connected to the forums/sites you love. And designed to protect your privacy. We believe privacy is a right, and you have a right to keep it private. Our goal is to be transparent about how we collect and use information about you, to keep such information secure, and to provide you with meaningful choices.
To help you understand what personal information we collect about you, here is a summary of the primary information we collect:
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Tapatalk, Inc. (“Tapatalk”, “we”, “our”, or “us”) is a Delaware corporation located in the United States of America. We are an aggregator of websites and communications platforms (“Service”). Tapatalk operates the Service at https://www.tapatalk.com and on the Tapatalk Groups websites at https://www.tapatalk.com/groups/*name of group*(“Website” or “Websites”, as applicable) and on our application available on various mobile operating systems (“Application”). We make third party websites, chat rooms, forums, message boards, blogs, RSS Feeds, and/or news groups (collectively, “Sites”) available to users of the Service.
The Service is hosted in the United States and is available through the Websites and the Application, and is not directed to individuals under the age of sixteen (16). Tapatalk does not knowingly collect information from individuals under sixteen (16) years of age without prior parental consent or consistent with applicable law.
People have different privacy concerns. We believe you should have tools to control information about you and manage your experience with us. For example, you can find controls to manage or review your account information, marketing preferences, and collection of location data by going to your Profile Settings on the App or Website. If you opt out of receiving targeted ads, you will continue to see ads, but they may not be as relevant or useful to you. For more information on ads and how to opt out, see the section below headed “Advertisements; Ad Networks; Other Third Parties”.
We collect information to better provide the Services to our users - from tailoring your experience with the Application and Websites such as showing you content we think you might be interested in, making recommendations of Sites to follow, to advertising, measuring advertising performance, and related research.
We may collect and combine information when you interact with the Service, including:
Information you give us. We collect the information that you voluntarily give us. For example, when you register for a Tapatalk ID, we ask for your email address, user name, birthdate and password, and may request other registration information required by a Site to register as a member.
We do not have any “sensitive” or “special categories of personal data” as defined under European data protection laws.
We use the information collected to provide the Service and personalize your use of the Service. For example, we use the information collected for tailoring your experience with the Application and Websites such as showing you content we think you might be interested in, and making recommendations of Sites to follow. Such information may be used by itself, aggregated, or combined with other information from third parties. We may also use information collected to deliver you information and/or promotional materials about Tapatalk and/or to carry out other purposes that are disclosed to you, and to which you consent.
We may also use the information collected for the following purposes:
We share the information collected as follows:
If you a user located in the European Economic Area, our legal basis for collecting and using the information described above depends on the type of information concerned and the specific context in which we collect it.
We may rely on our legitimate interest to collect information from you, except where such interests are overridden by your data protection interests or fundamental rights and freedoms. Where we rely on our legitimate interests to collect and process information about you, they include the interests described in the section above headed “How We Use the Information Collected”.
However, in some cases, we may rely on your consent or have a legal obligation to collect the information about you, or may otherwise need the information to protect your and/or our vital interests or those of another person or entity. If we rely on your consent to collect and/or process information about you, we will obtain such consent in compliance with applicable laws.
If you have questions about or want further information concerning the legal basis on which we collect and use information about you, please contact us using the details in the “Contact Information” section below.
If you are a resident of a country in the EEA, you have certain rights and protections under European law regarding the collection, processing, and use of information about you. As set forth above, the information that we collect about you when you use the Service may include certain digital identifiers that are considered “personal data” under European law. We process this data either because it is necessary to further our legitimate interest and/or pursuant to your consent.
As a resident of a country in the EEA, you have the right to:
In certain circumstances, you may also have the right to object to the processing of such information.
Exercising EEA Rights. If you would like to exercise any of these rights, please contact us at email@example.com or Tapatalk, Inc., Attn: Data Protection Officer, 202 Bicknell Avenue, First Floor, Santa Monica, CA 90405. Please note that because most of the information we collect and maintain about you can only identify a particular browser or device, and cannot identify you individually, you may need to provide us with additional information to enable us to identify the information we have about you and ensure that we accurately fulfill your request. Although we use good faith efforts to respond to your request, we may not be able to provide and/or correct the requested information in all situations. For example, we may not be able to provide the information requested if it imposes an undue burden or expense, requires us to release confidential commercial information, or requires the disclosure of information relating to another person.
Onward transfer. As discussed above, we may share information with Affiliates, as well as third parties in connection with the Service. Under the EU-U.S. Privacy Shield Principles, we are responsible for the processing of personal data we receive from the EEA, and subsequent onward transfers to a third party acting as an agent on our behalf. We comply with the EU-U.S. Privacy Shield Principles for such onward transfers. If the third party agents we engage to process such information on our behalf act in a manner contrary to the EU-U.S. Privacy Shield Principles, we are liable for those actions, unless we prove that we are not responsible for the event giving rise to the damage.
EEA inquiries and complaints. In compliance with the EU-U.S. Privacy Shield Principles, we are committed to resolve complaints about our collection or use of personal information. EEA residents with inquiries or complaints regarding our collection or use of personal information should first contact us at firstname.lastname@example.org or Tapatalk, Inc., Attn: Data Protection Officer, 202 Bicknell Avenue, First Floor, Santa Monica, CA 90405. We will respond to you within 45 days of receipt of your inquiry or complaint. We have further committed to refer unresolved privacy or data use complaints under the EU-U.S. Privacy Shield to the panel established by the EU Data Protection Authorities (“DPAs”). If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact your relevant local Data Protection Authority for more information and to file a complaint by using the information located at: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm. The services of the panel established by the DPAs are provided to you at no cost (free of charge). We have committed to cooperate and comply with the advice given by the panel established by the DPAs with regard to unresolved complaints. If neither we nor the panel established by the DPAs resolves your Privacy Shield complaint, you may have the possibility to engage in binding arbitration through the Privacy Shield Panel, as described on the Privacy Shield website located at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
Our goal is delete the Tapatalk account you requested within 30 days of receiving your written request. For the Website, we will delete you email, IP address, username and your profile information. We will also delete your posting and images tied to your username. Because we do not control all other Sites, please contact the Site owner to delete your account information.
If you remove the Application or close your Tapatalk account, we will use reasonable efforts to ensure that information about you is no longer accessible or used by the Service. However, as permitted by applicable law, we retain and may use information about you as necessary to comply with our legal and/or financial obligations, resolve disputes, enforce our agreements, and other legitimate purposes (including, for document retention and security purposes). Please contact us using the details in the “Contact Information” section below to close your Tapatalk account or request changes or modification of the information you previously provided to us.
Tapatalk uses industry-standard physical, electronic, and procedural measures designed to safeguard the information in our possession against loss, theft and unauthorized use, disclosure, or modification. However, please note no transmission of information via the Internet or electronic storage solution can be guaranteed to be completely secure, although we take reasonable precautions to protect against security incidents.
We do not store information longer than we need it. The cookies we set expire no later than 30 days after they were last accessed. We typically store the information collected, such as IP address and other information described above until the next login. When we no longer need the information collected, it is deleted from either the cookies or our servers (as applicable).
In some cases, we may keep some information for longer periods of time where required under certain laws or to comply with law enforcement or regulatory requests, which for example may include, those relating to corporate governance, taxation, money laundering and financial reporting legislation.
You may opt-out of receiving promotional emails from us, by clicking on the “unsubscribe” link in the emails you receive from us. You can also manage your email settings for the Website by going to your Profile Settings>Board Preferences>Edit Notification Settings. You can manage email preferences in the Application by going to Profile Settings>General>Email Notifications.
Residents outside of the European Economic Area:
Attn: Privacy Officer
202 Bicknell Avenue, First Floor
Santa Monica, CA 90405
European Economic Area residents:
Attn: Data Protection Officer
202 Bicknell Avenue, First Floor
Santa Monica, CA 90405
Important note: The data controller of information about European Economic area residents is Tapatalk, Inc. at the above address.